In these terms and conditions, "Seller" or "we" means Ushio America, Inc., and "Buyer" or "you" means the person or entity purchasing items from Seller through this website. By purchasing any item from Seller through this website, you are agreeing to these terms and conditions of purchase and sale.
Only deliveries to address within the United States are permitted for all items purchased from Seller through this website. No international shipments. For items purchased from Seller through this website, delivery occurs and title to and risk of loss passes to you upon our tender of items to the carrier for shipment to you. Seller may at any time and in its sole discretion limit the number of delivery attempts based on unfavorable delivery history with Buyer related to, but not limited to, damage, loss, or theft.
PRICING AND PAYMENT
Prices for items offered for sale by Seller through this website are as shown on this website. Such prices do not include sales or other taxes, if any, as well as shipping, handling or other applicable charges. Pricing and specifications are subject to change without notice. All payments for items purchased through this website must be made by MasterCard, Visa, American Express, Discover Card, Diner's Club, Apple Pay and/or JCB payments. Your credit card will be charged when your order is placed and though order processing times can vary, 1 to 2 business days of order placement unless stated otherwise.
We collect sales tax in connection with deliveries to certain states if no resale/exemption certificate is provided within 24 hours after the checkout. If for any reason we fail to collect any applicable sales tax from you in connection with the purchase of an item, it remains your responsibility to pay any and all applicable sales or use taxes.
SHIPPING AND HANDLING CHARGES
Seller will ship via ground shipping service to addresses within the 48 contiguous United States for a flat shipping charge of $16.95 (subject to change without prior notice). Additional shipping and handling charges will apply to orders shipped to Alaska and Hawaii and orders for certain products (typically those that are large, heavy, or require special handling; the product web page will indicate the need for additional shipping and handling charges). Upgraded FedEx shipping services (next day and 2nd day) are available at an additional charge. Charges associated with an upgrade are based on the final weight of the shipment. In-stock items will generally be shipped within 1 to 2 business days unless stated otherwise.
We will collect any other charges that may become applicable from time to time, including the 50 cent per lamp environmental handling charge imposed by the State of Washington on sales of lamps containing mercury sold in or into the State of Washington. Such charges will be separately stated.
WARRANTY AND LIMITATION OF LIABILITY
Unless the warranty period set forth in the applicable data specification posted on Seller’s website (www.ushio.com) is shorter, Seller warrants to Buyer that the item sold by Seller to Buyer will be free from manufacturing defects in materials and workmanship for 12 months from the date of purchase.
DISCLAIMER: EXCEPT AS EXPRESSLY SET FORTH IN THIS AGREEMENT, SELLER EXCLUDES AND EXPRESSLY DISCLAIMS ALL WARRANTIES AND TERMS, WRITTEN OR ORAL, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR USE OR PURPOSE.
The warranty set forth herein does not apply to items that have been subject to abuse, misuse, neglect, improper installation, or alteration (other than by Seller or its authorized representatives) after delivery to Buyer. Seller makes no warranty as to the useful life of the items.
IF YOU ARE A CONSUMER, THE WARRANTIES REFERRED TO ABOVE ARE IN ADDITION TO AND DO NOT AFFECT YOUR STATUTORY RIGHTS.
In order to make a warranty claim, Buyer must obtain an RMA number by calling Seller at 1-800-838-7446 during normal business hours. Buyer must include the RMA number along with the item and ship it back to Seller's Cypress, CA facility for verification that the warranty set forth herein is applicable. Buyer must ship the item in its original packaging or packaging of similar quality and construction to ensure its safe return. Buyer is responsible for the cost of return shipping and we strongly recommend that you purchase insurance for at least the cost of the item because we will not issue a refund or credit for items lost or damaged during return transit. Title and risk of loss to the item remains with Buyer until the item has safely arrived at Seller's Cypress, CA facility.
In the event Seller determines that the warranty set forth herein is applicable to any item, Seller shall, as Buyer's sole remedy and at Seller's sole option, repair, replace, refund, or issue to Buyer a credit for an amount not to exceed the original purchase price paid by Buyer to Seller for the affected item. SELLER SHALL HAVE NO LIABILITY WITH RESPECT TO WARRANTY CLAIMS MADE BY BUYER MORE THAN ONE YEAR AFTER SELLER'S SALE OF THE ITEM TO BUYER. IN NO EVENT SHALL SELLER BE LIABLE TO BUYER FOR ANY SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER, NOR YOUR RIGHT TO RETURN THE PURCHASED ITEMS AS PROVIDED HEREIN.